Tel: 01793 209766

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Contact Info

Address: Swindon

Tel: 01793 290766

Email: tara@tlc-property.com

We hope that your experience with us is a great one and that you have no cause to complain.

Should you wish to make a complaint – TLC Property are part of The Property Ombudsman Scheme. Please see our complaints procedure below.

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Stage 1

All complaints are required to be put in writing to us in order to investigate. Upon receipt of the written complaint it will be acknowledged within 3 working days. A full response will then be issued within 15 working days with the outcome of our initial investigation.
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Stage 2

If the complaint is not resolved a second review will be carried out by another Director of the company and a final viewpoint letter issued.
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Stage 3

If, however you remain dissatisfied you have the right to refer your compliant to The Property Ombudsman, details of which can be found below: The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, SP1 2BP
www.tpos.co.uk

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